The 10 Commandments of Effective Communication


I’ve spent these past 25 years as “Life’s Little Observer.” In my years in news, government and public relations, I’ve learned and obeyed the following Commandments. They weren’t handed to me from a mountaintop on stone tablets. They are lessons learned from the road.

1- Always listen more than you speak.
2- Compromise whenever possible.
3- Ask good questions.
4- Look for similarities to bring people together and avoid differences.
5- Develop charisma.
6- Know when to speak up and know when to shut up.
7- Understand and apply empathy and compassion with everyone you encounter; even strangers.
8- Choose your words and silence carefully.
9- Give all of your attention to the other person.
10- Be able to tell a good story.

What do you think? Do you obey any or all of these Commandments?







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